6 elgalaa, Tanta, Egypt
Customer Support
We're here to help with any questions or issues you may have about our platform, products, or services.
Contact Methods
Email Support
For general inquiries and non-urgent matters:
support@example.comResponse time: Within 24 hours
Frequently Asked Questions
How do I track my order?
You can track your order by logging into your account and visiting the "Orders" section. Each order has a tracking number and status that you can monitor.
How do I contact a specific vendor?
On each vendor's profile page, there is a "Contact Vendor" button that allows you to send a direct message to the vendor regarding their products or services.
What payment methods do you accept?
We accept most major credit cards, debit cards, and digital payment methods like PayPal. Specific payment options will be displayed during the checkout process.
How do I request a refund?
Refund policies vary by vendor. Please visit our "Return & Exchange" page for detailed information or contact our support team for assistance with a specific refund request.
