Return & Exchange Policy
We want you to be completely satisfied with your purchase. If for any reason you're not, we offer return and exchange options for eligible tires, batteries, and automotive products.
Important: Important: As a multi-vendor marketplace, return policies may vary by vendor. The general policy below applies to most products, but a specific vendor's policy may differ.
Return Eligibility
To be eligible for a return, your item must be:
- In the same condition that you received it
- Unused, uninstalled, and in its original packaging
- Returned within 14 days of the delivery date
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
The following cannot be returned:
- Tires that have been mounted, installed, or driven on
- Batteries that have been installed or used
- Custom or special-order products
- Items marked as "final sale" or "non-returnable"
- Products with broken seals or missing original packaging, labels, or accessories
Return Process
- Log into your account and navigate to "Orders"
- Find the order containing the item you wish to return
- Contact our support team to request a return and receive instructions
- Keep the item in its original packaging with proof of purchase
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5-10 business days.
Exchanges
If you need to exchange an item for the same product (for example, a different size), please contact us at [email protected] or 01553060666 and we will guide you through the process.
Return Shipping
Unless the return is due to our error or a defective product, you are responsible for the cost of returning the item, and original shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery at [email protected] or 01553060666, and include photos of the item and packaging. In this case we cover the return cost.
Contact Us
If you have any questions about our return policy, please contact us at:
- Email: [email protected]
- Phone: 01553060666
Last updated: July 27, 2026