Shipping & Delivery Policy
Thank you for shopping with Shaheen Tire. This policy explains how orders for tires, batteries, and automotive products are processed, shipped, and delivered across Egypt. By placing an order, you agree to the terms below.
Delivery Coverage
Shaheen Tire delivers tires and accessories to every governorate in Egypt. In Cairo, Giza, Alexandria, the Delta and the Canal governorates, most tire sizes get an automatic delivery price at checkout. Other governorates, and tires of 20 inches and larger, get a delivery price from our team before delivery. Batteries are for pickup only from our Tanta showroom.
Order Processing & Handling
Orders are processed after confirmation and stock verification. Orders are typically prepared and handed to the courier within about 2 hours during business hours. Orders placed on weekends or public holidays are processed on the next business day.
Estimated Delivery Time
Orders are typically delivered within 2 business days. Delivery times are estimates and may vary depending on product availability, the destination governorate, courier schedules, weather, and public holidays.
Shipping Fees
Shipping fees vary by governorate and are calculated based on the delivery location and order contents. Where the charge can be calculated automatically, it is shown at checkout before you confirm your order; otherwise our team confirms it with you before delivery.
Installation Services
Shaheen Tire and/or its Vendors offer installation services for tires and batteries. Availability may vary by location and is confirmed at checkout or by our support team. Installation fees are separate from the product price.
Inspection Upon Delivery
Please inspect your products upon delivery. Any incorrect, damaged, or missing items should be reported to Shaheen Tire within 24 hours of receiving the order.
Delivery Delays
Shaheen Tire is not responsible for delays caused by weather, traffic, courier interruptions, government restrictions, force majeure, or other circumstances beyond our reasonable control.
Contact Us
For any questions about shipping, delivery, or installation, contact us at [email protected] or 01553060666. Registered address: Cairo–Alexandria Agricultural Road, opposite the southern entrance of Tanta, Gharbia, Egypt.